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tired of the damn buzzwords
The buzzwords that float around social media can be enough to leave you confused, struggling and wondering if anything is real anymore......


#2 Social Media drives sales, period
But really, is social media marketing important for your business? Yes. Social media helps you understand your customer, it helps create...


What you need to know about logos...
I've seen it, we have all wanted logos that look like the latest trend, of course, we do, that's human nature. BUT THAT'S WRONG! When...


Customer Service In A Social Media World
First, let me start by saying that social media can't replace face to face and in person customer service. phew. Social media provides a...


Putting SOCIAL back in social media
Ahhhhh, the rise and fall of being social on social media. When we all got on Facebook for the first time, how ever long ago, we...

Things your social media manager wish you knew...
Many businesses now have a social media manager, a digital manager or an online brand manager... there are a few difference between each...

How much does a logo cost?
I have been asked numerous times "How much does a logo cost?" Normally I reply with an analogy about how you don't know how much a...


The social media job reference.
You've started job seeking, you are well qualified for the jobs you are applying for but no one is calling you back. Yes, there are a...


What does a brand mean?
How important is a brand? I was asked recently "how important is a brand". My initial thought was > this call is going to take more than...


Get back to play... with paper.
All great design comes from what is not originally on the computer.
Logo design, graphic design, play


How you SHOULD be measuring your social media efforts:
HINT - its not just about the calls!


Subtle is still bullying
Whether old school bullying or online, it still happens - to adults and children.


Asking for a review
So how do you go about asking a client to give you a review? - Is easier than you think!


5 Tips to satisfying an unhappy customer
Who has ever had an unhappy customer? Until recently, I never really gave thought to an unhappy customer because I have always worked so...
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