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Are consumers too demanding? Or are the demands making us better?
A Sprout Social survey found that people believe businesses can help unify them 53 percent of respondents said they feel connected when a...


2018, the year of (social, personal & business) change
So, its officially the end of 2018 and it's been a roller coaster of a ride. Many ups, ups so high I was afraid of the ride down, and...


Customer Service In A Social Media World
First, let me start by saying that social media can't replace face to face and in person customer service. phew. Social media provides a...
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